Terms & Conditions

Use of the site

By accessing this website or placing an order with Hurmoya. (hereinafter “we”), the customer (hereinafter “you”), agrees to be bound by all these Terms and Conditions. We reserve the right to revise these Terms and Conditions without notice to the customer.

We assume no responsibility for any links on our website to external websites, which are not operated by Hurmoay. and are therefore beyond our control.

 

Processing of personal data

Hurmoay takes a responsible approach to handling personal data and all details are protected from external access. Furthermore, all data is handled according to the provisions of the GDPR (General Data Protection Regulation), which is a requirement within the EU. The personal details that we collect are name, personal identity number, postal address, phone number, email address and IP address.

 

We need these details in order for our customers to be able to make purchases on our site, and to be able to offer you a more personal form of communication. For delivery of/payment of our products, some of these details are shared with our payment and shipping partners. We will never sell your data to anyone.

 

You have the right to request: a statement of all details that we have registered on you, that registered details be changed, for the parameters of use for your data to be limited, and that all registered data be deleted. Your data will be saved by Hurmoay. as long as you agree. Please get in touch at contactus@hurmoya.com or call us on +1(406) 948-8008 if you have any questions about this.


Payment

You may use a debit card, credit card, and any third payment method such as Paypal, Google pay, Apple pay, etc. Hurmoay does not store or handle any credit card information. Value-added tax (“VAT”) is not included in the listed prices of products. Customers are responsible for paying all local taxes, duties and handling fees.


Order confirmation

When you place an order, an electronic invoice is automatically generated and sent to the e-mail address you provide us during the checkout process. This e-mail serves as your order confirmation and proof of purchase. It is therefore important that you provide us with a valid e-mail address that you use frequently. Please review your order confirmation carefully; if you notice any errors in your order confirmation, you should promptly contact our customer service department at contactus@hurmoya.com.

 

Cancellations

If you would like to cancel an order, please contact our customer service department at contactus@hurmoya.com as soon as possible. Cancellation requests that we receive and process before an order has been dispatched will be accepted, and the customer will be refunded in full. Unfortunately, once an order has been dispatched from our logistics center it cannot be canceled.

 Damaged goods

We accept liability for any goods that are damaged or lost during transit prior to delivery. Upon receiving your goods, please carefully inspect them for damage. If you find your goods to be damaged, it is your responsibility to contact our customer service department at contactus@hurmoya.com within 14 days after you receive your order. In your e-mail, please remember to specify your order number and describe the damage that your goods have suffered. You will be responsible for any damage to the goods that occurs during the return process.

 
Liability of defects

Hurmoay responsibility for errors in delivery is limited to existing conditions of sale. We bear no direct or indirect responsibility for incapability delivery delays, downtime, data loss, etc.


Force majeure

Hurmoay shall be exempt from liability for damages and other penalties caused, hindered, and delayed by circumstances beyond our control. This includes, for example, government intervention, new/amended legislation, war, fire, natural disasters, weather conditions, sabotage, criminal activity, etc.


Retention of title

All Hurmoay. products remain Hurmoay. property until full payment is made by the customer.